![]() And if you are? It’s the perfect excuse to, for lack of a better term, unclench. So if you’re not a meticulous planner? It’s exactly the kind of thing you should be taking advantage of. “Insiders” are, as previously mentioned, locals, with intimate knowledge of the area and of JetBlue Vacations partner properties and all hail from well-established and credible destination management companies. but, for me, it’s this, the Insider Experience that really sets it apart. It’s virtually the only thing my Insider didn’t have a hand in selecting for me.Īnd sure, there are a whole host of perks - best price guarantee, free inflight drinks, no change fees, free airport transfers, concierge services, etc. It’s all-inclusive, yet quiet - albeit during the week, in October and just days after Hurricane Ian - and boutique-y feeling for a resort (it also offers, by way of JetBlue Vacation perks, a $1,500 Coupon booklet per stay, guaranteed late check-out and 15% off spa services). ![]() For its part, TRS is one of only a handful of resorts in Cap Cana but one of 60+ of JetBlue’s partner properties located within Punta Cana alone. For my JetBlue Vacation, I visited Cap Cana - an ultra lux, and ultra private area within Punta Cana - and stayed at TRS Cap Cana. Though there are more soon to follow (at least two by end of year), at present, the Insider Experience program is only available in five destinations: Aruba, Cancún, Montego Bay, Nassau and Punta Cana. This business model allows us to go above and beyond while meeting JetBlue standards at every single touchpoint,” Barry says. “Travel can be unpredictable and the benefit of booking your entire trip through JetBlue is that we handle the customer service ourselves, rather than sending our customers to multiple entities. The same travel experts that were made available to you prior to booking are now suddenly available to help answer your every question before you leave, too. Booking, however, is what extricates JetBlue from the pack - because that’s when JetBlue’s involvement really starts. ![]() If you’ve ever had to change your flight, or reservation, you know how frustrating this can be. Almost as soon as you’ve finished entering your credit card details, you’re being passed off to the vendor (e.g. The hitch is that usually the booking phase is the last of an OTA’s involvement. JetBlue Vacations is effectively a booking package that includes flights, some manner of accommodation and an array of other benefits, the Insider Experience program - which puts a specially trained team of local “Insiders” at your service throughout your stay - chief among them. So, all of that said, when I was offered the opportunity to try out JetBlue Vacations - a program which rather unfortunately launched in early 2020 - I didn’t hesitate. Further, I also recently had one of the most pleasant (and efficient) calls with a JetBlue customer service rep regarding a flight change, which is really something based on the state of airline customer service call centers of late. I mean, basil and thyme marinated artichoke hearts and dark cacao, coconut cookies? Come on. It’s affordable, offers a competitive points system, as well as free inflight WiFi and services 559 routes to 29 different countries. It’s not a particularly hot take, but JetBlue is, and always has been, my favorite airline.
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